We hope you are delighted with every order you receive from Carts N Crafts. We promise to do our very best to deliver an amazing product and customer buying experience, but if you encounter any hiccups, or if an item is unsatisfactory, please contact us with your concerns. We will do our best to make it right.
To cancel an order, please contact Carts N Crafts as soon as possible. If your order has not yet shipped, we will immediately refund your payment.
If you believe your package was damaged in shipping, we require that you contact us within 5 days of delivery, and we will work with you to quickly resolve the issue.
The following items cannot be returned or exchanged:
• Custom or personalized orders
• Digital downloads
• Sale/Clearance Items